Are MFI staff biased against the physical manifestations of severe poverty? Lisa Kuhn Fraioli, in this Truelift blog post, describes an exercise she took MFI staff through in order to illuminate how “the poorest members of society can become invisible to us.”
“Many of the people who were chosen based on their profiles were not chosen based on their pictures, revealing an apparent disconnect between the intent to serve poorer clients and the ability to identify them visually.” Read more!
Originally posted on Truelift:
In the article below, Lisa Kuhn Fraioli recounts some experiences in the field and her reflections on pro-poor outreach:
Sometimes seeing is the first obstacle
to better outreach to the poorest.
In my work with microfinance organizations around the world, I have noticed that efforts to serve more poor people can stumble on the very first step: seeing them.