Measuring client health outcomes using simple indicators

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A local community health volunteer trained and supervised by Bandhan, an Indian MFI, meets with members of a local self-help group and their families. (Photo courtesy of Johnson & Johnson)
>>Authored by Sabina Rogers, Communications and Relationships Manager

More than two years ago, we set out with Freedom from Hunger to develop and test a standardized set of health indicators as part of a Campaign Commitment we co-launched in 2013. This has culminated with the release of Healthy, Wealthy and Wise: How Microfinance Institutions Can Track the Health of Clients. The report describes our experience in selecting and pilot-testing a set of indicators. It will help you choose the right indicators for monitoring client health outcomes over time. And finally, the report summarizes key recommendations for developing “standardized” client outcome monitoring indicators.

We hope financial services providers and others will use our “health outcome performance indicators” (HOPI) to assess the health and well-being of clients and their families. We believe that wide usage of the HOPI would create short- and long-term value for practitioners (both health and financial services), social investors and donors, raters, and other actors. “Health” is a basic need that crosses all borders and all demographics, making the HOPI compelling measures for understanding client outcomes for financial service providers.

Read this new report to choose the right health indicators for your institution

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The Campaign in 2014: Making Progress Toward Ending Extreme Poverty

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Expokonool vendors being recognized in the closing ceremony for their hard work

As we come to the end of the year, we reflect on 2014.

In 2014, we more than DOUBLED the number of Campaign Commitments, and in the past two years, 54 Commitments have been announced by 48 organizations, including AGFUND, the Food and Agriculture Organization (FAO) of the United Nations, the International Labour Organisation (ILO), BRAC, Grassroots Capital Management, Red Financiera Rural, Oikocredit, and Grameen Foundation. These organizations join a coalition to advance the industry toward helping 100 million families lift themselves out of extreme poverty.

With the first 5 installments of the Campaign’s new E-Workshop Series featuring Commitment-making organizations, more than 400 participants learned important practical lessons on innovations and tools that work to support those making the journey out of extreme poverty.

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The 100 Million Project: Commitment to Action at the Summit

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When financial inclusion actors become Commitment makers at the 17th Microcredit Summit. Continue reading

Op-ed Published on Devex: Microfinance is the key for the Philippines to meet MDG 5

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An op-ed by the heads of Freedom from Hunger, the Microcredit Summit Campaign, and CARD MRI. Continue reading

Domestic Violence and Microfinance: What Is Our Role as Financial Service Providers?

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Originally posted on Center for Financial Inclusion blog:
> Posted by Bobbi Gray, Research and Evaluation Specialist, Freedom from Hunger Embed from Getty Images The day after the closing of the Microcredit Summit in Merida, Mexico, conference participants were also invited…

Microfinance communities working together to improve maternal health

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1700+ women attended a two-day community health fair in the Philippines got a checkup, learned about pre- and post-natal care, and more! EspañolFrançais Continue reading

Improving Maternal Health in the Philippines Through Microfinance

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Collaborating on a cross-sectoral program to help achieve MDG 5 in the Philippines EspañolFrançais Continue reading

New Report on Integrated Health and Microfinance in India Shows the Way Forward

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Read it today! EspañolFrançais Continue reading

A Comprehensive Approach to Helping the Poor Lift Themselves out of Poverty

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“Poverty is a complex matter. We need multiple solutions, synergy, leverageability, scalability; we all need to work together and do much more.” —Roshaneh Zafar, Kashf Foundation Español Français Continue reading

News Round-up for Friday, July 26

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Free solar panels for 2 m of the poorest families in Peru & our report on integrated health and microfinance in the Andes tops the charts Español Français Continue reading

Problems with scaling technological innovations

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With water filtration systems, filters have to be regularly replaced. Because filters are often expensive or difficult to find since they are model-specific, donated home filtration systems go to waste. Continue reading

What about Non-Financial Services? (reblogged from Truelift)

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Clearly, the Microcredit Summit Campaign advocates for providing non-financial services such as health education and such along side credit, savings, and insurance. We think it is a key ingredient in meeting the needs and preference of clients. With our Financing Healthier Lives project, our partner MFIs are providing those very educational interventions that help women change behaviors at home, thus eliminating diarrhea and improving the health of their family.

You can read about our work here:  

Truelift

Lively discussion
During the Technical Committee (TC) meetings leading up to the final methodology for Truelift Assessment and the Pro-Poor Principles, there was a great deal of discussion about non-financial services and whether or not they are essential to pro-poor microfinance. Initially, the TC explored a full dimension of the methodology dedicated to assessing non-financial services when undergoing Truelift Assessment. As these discussions evolved, some broader questions rose to the fore, including the pro-poor intent and strategy behind services provided, and the degree of commitment to pro-poor services in terms of quality, coverage, and duration.

Appropriate non-financial services
The result of the Technical Committee (TC) deliberations ultimately yielded Pro-Poor Principle #2: Services that Meet the Needs of People Living in Poverty. “Services” is perhaps an oversimplification as we include here products, delivery channels, and any other modifications that an MFI has implemented in favor of its poor clients. The indicators in…

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Invitación al Evento Microfinanzas y Salud – 30 de Mayo – Lima, Perú

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Tenemos el agrado de invitarles a participar en el lanzamiento del informe “Estado de la Práctica de la Integración de Salud en los Servicios de Microfinanzas en Bolivia, Ecuador y Perú”. El evento se llevará a cabo este 30 de mayo de 5pm a 7pm, en el Hotel Meliá en Lima. Continue reading

Financial Inclusion is a Start; How about Health Inclusion?

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In much of the developing world, where people are one illness away from losing everything, better provision of sanitation, clean water, other basic health services and health education would make the greatest difference to health outcomes. In the absence of … Continue reading

Seeing is Believing, Part 2: Potential for Integrated Health & Microfinance

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Marcia Metcalf from Freedom from Hunger and the Health and Microfinance Alliance, co-author of the recently released report titled Integrated Health and Microfinance in India: Harnessing the Strengths of Two Sectors to Improve Health and Alleviate Poverty—State of the Field of … Continue reading