New database tool can help you define and refine client outcomes

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Global Health Indicators Project
The Microcredit Summit Campaign has long been committed to promoting the uptake of measurement tools in the microfinance sector, especially the poverty measurement tools. Such tools provide MFIs the means to know for sure if they really are reaching the poorest. More recently, we have encouraged MFIs to implement these tools to track the movement of clients (hopefully) out of poverty. At the 18th Microcredit Summit next month, we have several sessions that will show participants the benefits and challenges of such tools, including the Client Outcome Performance (COPE) Indicators Database, which you’ll read about here.


>> Authored by Bobbi Gray, Freedom from Hunger

When I joined Freedom from Hunger several years back, I had the responsibility to carry on a decades-long commitment to research and evaluation. My predecessor, Barbara MkNelly, as well as my then-supervisor and president of Freedom from Hunger, Christopher Dunford, were already known for their contributions to the research efforts of the growing microfinance sector and the original set of SEEP/AIMS client assessment tools. Freedom from Hunger’s commitment to promoting easy-to-use and cost-effective tools also led to years of developing monitoring and evaluation systems for microfinance organizations that were coined as “Progress Tracking.” Fast-forward several years, and this is much better known as Social Performance Management.

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The importance of measuring client outcomes

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Outcomes process
The World Bank is hosting a day-long event today (as I write this, actually) presenting lessons and implications of the latest research on microcredit. Based on the swiftness of my Twitter feed, the event, “Financial Services for the Poor: Lessons and Implications of the Latest Research on Credit,” is very popular and timely. (You can follow it using the hashtags #WBlive and #Microcredit2015.) Much of the evidence shared this morning (when they had a live video feed of the event), confirmed our understanding that microcredit alone is not enough.[1]

Indeed, the speakers in the 10 AM session (agenda), in response to an audience question, “If you had $1 million, how much of it would you put toward microfinance?”, recommended that we should invest our money in human capitol, namely early childhood education and conditional cash transfers (CCTs).

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