The importance of measuring client outcomes

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Outcomes process
The World Bank is hosting a day-long event today (as I write this, actually) presenting lessons and implications of the latest research on microcredit. Based on the swiftness of my Twitter feed, the event, “Financial Services for the Poor: Lessons and Implications of the Latest Research on Credit,” is very popular and timely. (You can follow it using the hashtags #WBlive and #Microcredit2015.) Much of the evidence shared this morning (when they had a live video feed of the event), confirmed our understanding that microcredit alone is not enough.[1]

Indeed, the speakers in the 10 AM session (agenda), in response to an audience question, “If you had $1 million, how much of it would you put toward microfinance?”, recommended that we should invest our money in human capitol, namely early childhood education and conditional cash transfers (CCTs).

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Concrete Steps to Managing Social Performance: SPTF’s Campaign Commitment

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Learn about SPTF’s progress on their 2013 Commitment as well as how they are working towards the end of extreme poverty EspañolFrançais Continue reading

Helping Pro-Poor Organizations Keep True to their Missions: SPTF’s Campaign Commitment Update

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From Intent to Action: Resources to Pursue Responsible Inclusive Finance

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Dina Pons of Incofin IM, the moderator of the workshop, “Responsible, client-centric practices at every level, and demonstrated commitment to fulfilling its mission,” started the presentation with the following description of Responsible Inclusive Finance:

Every institution along the value chain of “responsible inclusive finance” – whether socially or financially motivated – employs responsible, client-centric practices at every level of its business and demonstrates commitment to fulfilling its mission.

Read the summary of proceedings for this workshop.

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Strategic Partnership To Deliver Social Performance Assessments

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Learn about the strategic partnership to help MFIs track and compare social performance. EspañolFrançais Continue reading

Creating a Community of Partnerships to End Poverty

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If your vision is to create a better world, you have to see poverty as a social problem. EspañolFrançais Continue reading

Join SPTF’s “Profitability in Microfinance” webinar on Friday

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SPTF invites you to join a webinar discussion between Michael Chu (IGNIA Fund) and Chuck Waterfield (MFTransparency) this Friday, May 24 at 8 AM (EDT / GMT – 5). Continue reading

A Time of Reckoning

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Social business must be about making clients’ lives better. That requires that we know what is happening in our clients’ lives and what holds them back and then designing with their input the products and services that allow them to improve their future. Continue reading

Learning from a Heretic

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By Larry Reed, Director, Microcredit Summit Campaign What can we say about a book that exposes a huge vulnerability in the microfinance industry, but does so by exposing only those facts which make its case and excluding those which give … Continue reading